Your systems, supercharged: the business case for agentic AI protocols

The most hyped examples of agentic AI barely scratch the surface of what’s possible. They focus on customer-facing tasks because they’re easy to showcase. They look impressive in a demo, but they rarely solve the harder problems that are buried deep inside your operations.

Agentic AI has the potential to transform how work happens, all across your organization. When you combine it with the right protocols, you get more than an isolated, one-off tool. You create a foundation for AI agents to connect to your core systems-finance, procurement, compliance, and everything in between.

These protocols are the backbone. They make it possible for AI agents to access data securely, trigger actions across different platforms, and adapt as your workflows evolve.

Used effectively, agentic protocols help teams move faster, reduce integration costs, and streamline the complex processes that traditional automation leaves untouched.

So what’s an agentic AI protocol?

Loosely defined, agentic protocols are shared rules that spell out how:

• AI agents can access specific systems
• what data they can work with
• what actions they’re allowed to take

They create a common framework that you don’t have to rebuild every time you automate a process.

Most enterprise systems were never designed to work easily together. Connecting tools across departments often means custom integrations, long timelines, and fragile workarounds.

Agentic AI protocols change that.

It’s a bit like the USPC manual. The content of letters sent varies, as do letter carriers, but as long as you follow the manual (i.e., use a stamp and address it properly), you can be sure it will reach its intended recipient.

Here’s another example: Can you imagine if, every time someone created a website, they had to define how a browser requests a webpage and retrieves that information from a server? Think of protocols as a set of rules that turn isolated tools into a coordinated network. In this case, HTTP is the protocol that defines how we browse the internet.

The point? When tools speak the same language, you can:

• move faster
• adapt to change
• focus on outcomes rather than integrations.

How can agentic AI protocols impact your bottom line?

By creating a common framework for AI to operate across your systems, agentic AI protocols can impact your bottom line by helping you cut waste, speed up work, and build more reliable processes that scale as your business grows

Say your teams are trying to pull data from multiple systems to prepare monthly reports. Today, that probably involves manual exports, spreadsheets, and hours of coordination.

Generative AI, agentic workflows, and these new protocols make it possible to gather, reconcile and format that information automatically, so decisions happen faster, with less effort.

Even basic tasks often rely on long email chains and handoffs between departments. These are the areas where hidden costs pile up: lost hours, repeated delays, and avoidable errors. Agentic protocols give AI agents the structure to move these tasks forward on their own, following the same rules your people would use, but at a fraction of the time.

Agentic AI protocols in action: the use cases are endless

Example from finance

Imagine your finance team is under pressure to produce an end-of-quarter report. Right now, it takes days to gather figures from your ERP, CRM, and project management systems. With the new Model Context Protocol (MCP), there are numerous MCP servers available that an AI agent can take advantage of to:

• pull live data across all those platforms
• format it
• flag anything that looks unusual

so leaders get accurate insights faster.

Example from compliance

Or think about compliance workflows. Instead of reviewing transactions after the fact an agent can monitor activity across systems in real time, using shared protocols to identify potential risks as they happen.

According to Gartner, by 2028, a third of enterprise software will include agentic capabilities like these, precisely because traditional automation doesn’t go far enough.

What these examples have in common

These agentic AI scenarios all have something in common. They involve work that:

• crosses silos
• relies on up-to-date data
• demands consistent oversight

Agentic protocols remove the barriers that keep these processes slow and fragmented, helping you build smarter workflows that scale.

How can you get started with agentic AI protocols?

Adopting agentic AI protocols doesn’t have to mean overhauling your entire tech stack on day one. Here’s how can you get started:

1. Focus

The most effective approach starts with focus. Begin by identifying one process that slows teams down because it crosses multiple systems or depends on too much manual coordination.

2. Assess your data

Once you’ve found that high-impact area, take time to assess whether your data is ready. Clean, consistent information is essential for AI agents to work reliably, and clear governance policies will help you avoid surprises as you scale.

3. Run a pilot project (PoC)

From there, run a pilot project that targets a specific outcome. A well-defined test can show what’s possible and build confidence across your teams.

4. Think long-term

As you see results, think about the longer-term plan. Choose protocols that:

• can adapt as you add new tools
• bring on more users
• expand into other parts of the business

The goal isn’t just to solve one problem; it’s to build a foundation that keeps delivering value as your needs evolve.

What should you watch out for?

As more vendors rush to label their tools as “agentic,” it’s easy to get distracted by glossy demos and ambitious promises. But not every platform offers the same level of reliability, security, or long-term flexibility.

According to Gartner, over 40% of agentic AI projects will be canceled by the end of 2027 because they aren’t tied to clear business goals or the right use cases.

Pressure Test Claims

Before you invest, take time to pressure-test the claims. Ask how:

• the solution handles integrations with your critical systems today
• how it will adapt as your environment evolves.

Look closely at whether the protocols are truly open and reusable, or whether you’re signing up for a proprietary approach that limits your options later.

Plan for governance

It’s also important to plan for governance. Agentic AI can move information and trigger actions at speed and scale, which means oversight matters more than ever. Before you deploy, make sure you have clear policies for:

• data access
• decision review
• exception handling

Agentic AI can move information and trigger actions at speed and scale, which means oversight matters more than ever. Make sure you have clear policies for data access, decision review, and exception handling before you deploy.

How can you future-proof your business with agentic AI?

Agentic AI is the foundation for building a business that moves faster, adapts quicker, and delivers value in ways that older tools can’t match.

When you have a reliable way to connect systems and orchestrate complex work, you can future proof your business by:

• freeing your teams to focus on strategy instead of manual tasks
• gaining clearer insights
• having stronger governance
• increasing flexibility to scale new ideas without starting from scratch every time

Organizations that invest in this groundwork now will be the ones setting the pace in their industries instead of playing catch-up.

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