Planning your modernization roadmap? Find the gaps that could slow you down with our 5-minute assessment.

The model

Five Facets

The five facets are not phases. They are connected attributes of the operating model that should be revisited as the business learns.

Customer at the center. Five facets around the work. Ways of Working as the spine.

Connects strategy, funding, and work so value can be traced from investment to evidence.

Are we funding the work most likely to move business value?

Clarifies which teams own which outcomes and where decisions should happen.

Who owns the outcome, and who has the authority to move it forward?

Turns business, market, and customer context into a product bet teams can build and measure.

Do we understand the problem well enough to make a confident product bet?

Turns shaped product intent into reliable software that can be released, operated, and improved.

Can we build and release responsibly without losing the value we intended to create?

Turns evidence into better product, investment, and operating decisions.

Did the work change customer behavior and business performance enough to guide the next decision?

Not a sequence

Start wherever your operating model is most exposed. The readiness test helps you find that place.